Shoes Industrial appreciates the need for customer satisfaction and providing quality services and products to all its customers. Our key Quality initiatives are:
To understand our customers key strategic goals including any legislative and/or statutory requirements and by partnering with them and our suppliers, work to achieve those goals.
To operate the business in a cost effective and efficient manner through optimization of existing business processes and elimination of non-value added activities.
To consider both tangible and intangible resources to ensure achievement of our policies and objectives.
To continually optimize for our clientele the value of the products and services we supply.
To continuously develop / train our employees to achieve and maintain operational excellence.
To develop and maintain a corporate culture of continuous improvement across all areas of the business.
The above policy statements have been developed by the management team with due consideration to customer feedback, business-planning issues, routine analysis of historical quality records and competitor product/service comparison.